Privacy Policy

Last updated: March 2026

1. Information We Collect

When you make a reservation or contact us, we may collect the following personal information:

• Full name and contact details (email address, phone number)
• Billing and payment information
• Stay preferences and special requests
• Newsletter subscription data (email only)

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you regarding your stay
• Send promotional offers and newsletters (only if you opted in)
• Improve our services and website experience
• Comply with legal obligations

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as required to provide our services (e.g., payment processors) or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings; however, this may affect certain features of the website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for newsletter communications at any time

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• reservation@cozystay.com
• +41 22 345 67 88
• 73120 Courchevel 1850, France